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Stop Blaming YELP!

Stop Blaming YELP!

November 22, 2013 | By | Add a Comment

Is Your Business Reputation Suffering Because You Don’t Get this One Element of a Stellar Reputation? Let’s make this clear right now: I won’t be telling you things you don’t already know; I’m going to be telling you some things you don’t realize. A while back I read an article on Screenwerk about business owner…

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5 Guaranteed Steps to Handle Customer Complaints for Your Business Success

5 Guaranteed Steps to Handle Customer Complaints for Your Business Success

November 22, 2013 | By | Add a Comment

Let’s cite some irrevocable facts of business: It is undeniable that your customers are the lifeblood of your business. It is also undeniable that despite your best efforts, sometimes mistakes happen and you will disappoint your customers. It is even more undeniable that disappointed customers are simply bad business. So, what do you do? You…

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